No status or eligibility opinions
It never comments on someone’s chances, status or options. That conversation belongs to your attorney.
AI intake for immigration firms
Your next client may not call in English. Answer anyway.
Your AI agent answers in Spanish, English and the other languages you approve, captures hearing dates and deadlines from the caller’s notices, routes detention calls to your on-call attorney and books the consultation—without discussing anyone’s status.
See the intake in actionAfter-hours & overflow · Your firm’s intake rules
The intake, in action
A 7:12 a.m. call in Spanish, start to finish.
Watch a Spanish-language call become an English summary your team can act on. A translation appears under each line.
Incoming call
A scripted example, shortened for reading, with invented names and numbers. Your agent follows the script, criteria and handoffs your firm approves.
Read the full transcript
- Your AI agent: Thank you for calling Your Firm. I’m the firm’s AI intake assistant, and this call is recorded. ¿Prefiere hablar en español? (Would you prefer to speak Spanish?)
- Caller: Sí, por favor. Mi esposo recibió una carta de inmigración con una fecha de corte. (Yes, please. My husband got an immigration letter with a court date.)
- [Switched to Spanish · summary stays in English]
- Your AI agent: Claro que sí. Le ayudo a dejar los datos para el abogado. ¿Cómo se llama? (Of course. I’ll help you leave the details for the attorney. What’s your name?)
- Caller: Rosa Mendoza. Mi esposo es Luis Mendoza. (Rosa Mendoza. My husband is Luis Mendoza.)
- Your AI agent: Gracias, Rosa. ¿Qué dice arriba la carta, y qué fecha tiene? (Thank you, Rosa. What does it say at the top of the letter, and what date does it show?)
- Caller: Dice “Notice to Appear”. La audiencia es el 3 de diciembre, en Dallas. (It says “Notice to Appear.” The hearing is December 3, in Dallas.)
- [Hearing date flagged for priority review]
- Caller: ¿Lo van a deportar? (Are they going to deport him?)
- Your AI agent: Entiendo su preocupación. No puedo darle consejo legal, pero es lo primero que el abogado revisará con ustedes. ¿Ya tienen abogado o alguien que les ayude? (I understand your worry. I can’t give legal advice, but it’s the first thing the attorney will review with you. Do you already have a lawyer, or anyone helping you?)
- Caller: No. Un notario nos ofreció ayuda, pero yo quería hablar con un abogado primero. (No. A notario offered to help, but I wanted to talk to a lawyer first.)
- Your AI agent: ¿Cuál es la mejor forma de contactarla? (What’s the best way to reach you?)
- Caller: Por mensaje de texto a este número, en español. (By text to this number, in Spanish.)
- [Checking the Spanish-speaking attorney’s calendar · 2 openings]
- Your AI agent: Tengo una consulta en español el miércoles a las 2:00 p. m. o el jueves a las 9:30 a. m. ¿Cuál prefiere? (I have a consultation in Spanish on Wednesday at 2:00 p.m. or Thursday at 9:30 a.m. Which do you prefer?)
- Caller: El miércoles a las dos. (Wednesday at two.)
- Your AI agent: Listo: miércoles a las 2:00. Traiga la carta y cualquier otro documento de inmigración. Agendar la consulta no significa que el despacho ya los representa. (Done: Wednesday at 2:00. Bring the letter and any other immigration papers. Booking the consultation doesn’t mean the firm represents you yet.)
- [Confirmation texted in Spanish]
- Caller: Muchas gracias. (Thank you so much.)
Built around immigration
Dates, documents and next steps—in English.
Your agent collects what your attorney needs to prepare for the consultation, and nothing about anyone’s status.
Honest about what it is
It identifies itself as the law firm’s AI assistant and never presents itself as a lawyer or a government office.
Minimal, on purpose
It doesn’t ask how or when someone entered the country. Your attorney covers that in the consultation.
Initial intake only. Conflict clearance, legal advice and engagement decisions remain with your firm.
Before you bring it to your firm
Your practice.
Your questions.
The details immigration attorneys ask about.
Spanish and English to start, with other supported languages—Arabic, for example—added as your callers need them. Each language is scripted and tested with your team before launch.
No. It collects contact details, the type of help needed and key dates. Status, history and eligibility are for your attorney in the consultation.
It follows your urgent route: a warm transfer to your on-call attorney or a priority callback, with the detained person’s name, the facility and any A-number the caller has.
They can be routed to your staff or a message line. The agent never shares case information, so nothing confidential is given out over the phone.
A 30-minute intake review
How many callers hung up because no one spoke their language?
Find out in 30 minutes. We’ll map your intake, run a live call in Spanish against your criteria and show you the English summary your team would receive.