Founder
Zainab Hamid
Founder & AI engineer, Ctrl.Alt.Delta
The engineer behind every intake workflow we build, and the person you talk to when you book an audit.
Zainab is an AI engineer with more than two years of production experience building AI telephony systems for US and Pakistani markets.
At Ctrl.Alt.Delta she maps each firm’s intake, scripts and tests the AI agent with the firm’s team, and stays accountable for every handoff after launch. There is no account manager in between: when you book an intake audit, you are talking to her.
In Zainab’s words
“Maya handles the first conversation about Ctrl.Alt.Delta. I map your intake, configure the workflow, and stay accountable for the handoff. When you book a review, you’re talking to me.”
What working with Zainab looks like
She maps your intake
Your screening questions, booking rules, conflict process and the person who owns each next step, written down before anything is built.
She builds and tests it with you
Your firm approves the script. Test calls use invented details, and the handoff and fallback are confirmed with your team before launch.
She stays on it after launch
She reviews calls, adjusts the script as your intake changes and is one email away when something needs attention.
How she works
Your script, your rules
The agent says what your firm approves, and nothing else.
No legal advice
Every agent is built to collect facts and hand off, never to counsel.
Tested before it’s live
No firm’s callers meet an agent your team hasn’t heard first.
One person accountable
The person who built your workflow is the person who answers for it.
Talk to the person who will build it.
Book a 30-minute intake audit with Zainab. You’ll leave with your intake mapped and a clear plan, whether or not you work with us.