No advice on charges, bond or police
Questions about statements, bond and court go to your attorney, noted word for word.
AI intake for criminal defense firms
Families often hire the first lawyer who picks up. Make it you.
Your AI agent answers around the clock, takes the essentials—who’s in custody, where, the charge as reported and the next court date—then warm-transfers to your on-call attorney with a summary they hear before they say hello.
See the intake in actionAfter-hours & overflow · Your firm’s intake rules
The intake, in action
A 2:07 a.m. arrest call, start to finish.
Watch the summary fill in, then the handoff: your on-call attorney hears the essentials before the caller is connected.
Incoming call
A scripted example, shortened for reading, with invented names and numbers. Your agent follows the script, criteria and handoffs your firm approves.
Read the full transcript
- Your AI agent: Your Firm, this is the firm’s AI intake assistant. This call is recorded. How can I help?
- Caller: My son was arrested tonight. They took him to the county jail. I don’t know what to do.
- Your AI agent: I’m sorry. I’ll get you to an attorney as quickly as I can. What’s your name, and your son’s name?
- Caller: I’m Teresa Alvarez. He’s Michael Alvarez. He’s nineteen.
- Your AI agent: Thank you, Teresa. Do you know where he’s being held, and what he was arrested for?
- Caller: Dallas County. They said DWI. He called me from there about an hour ago.
- Your AI agent: I’ll note that as reported. Has anyone mentioned a court date or bond?
- Caller: He said he sees a judge in the morning. Nothing about bond yet.
- [Court date flagged · moved to the top of the summary]
- Caller: Should he be talking to the police?
- Your AI agent: I can’t give legal advice, but that’s exactly what the attorney can answer. Does Michael already have a lawyer?
- Caller: No. Nobody.
- Your AI agent: Okay. I’m connecting you with the on-call attorney now. I’ll give them a quick summary first, so you won’t have to repeat yourself. Please stay on the line.
- [Calling your on-call attorney]
- [Summary played to the attorney before connecting]
- [Connected · warm transfer in 0:21]
Built around criminal defense
Who, where, what and when—before you call back.
Your agent collects only what your attorney needs to act. It doesn’t ask what happened.
No fact-gathering
It never asks what happened. Your attorney decides what to discuss, and when.
Unconfirmed stays unconfirmed
Charges and court dates from a caller are labeled as reported, not as fact.
Initial intake only. Conflict clearance, legal advice and engagement decisions remain with your firm.
Before you bring it to your firm
Your practice.
Your questions.
The details criminal defense attorneys ask about.
Yes. It warm-transfers to the number or rotation you choose and plays a short summary to the attorney before connecting. If no one answers, it creates a priority callback with the full details.
No. It doesn’t advise on bond, charges, statements or court. Those questions are recorded for the attorney, word for word.
Yes. It records who is calling, their relationship and the person in custody separately, so your conflict check and callback go to the right people.
Only if you choose. Recording and the disclosure wording follow your state’s consent rules and your firm’s policy, and we confirm both before launch.
A 30-minute intake review
Who answered your firm’s phone at 2 a.m. last night?
Find out in 30 minutes. We’ll map your on-call route, run a live arrest call against it and show you exactly what your attorney would hear.