# Ctrl.Alt.Delta — law-firm intake and follow-up automation Source: [Ctrl.Alt.Delta homepage](https://ctrlaltdelta.com/). Visit the homepage for Maya, the phone example, services, calculator and booking calendar. ## What Ctrl.Alt.Delta does An AI receptionist answers your firm's calls, asks your intake questions and sends the details to your CRM. Custom voice AI connects that first conversation to consultation booking, staff alerts and follow-up, including after hours. We help firms answer calls, reply to new inquiries, arrange consultations and follow up with people who already contacted them. Services and contact rules are agreed before launch. The firm handles legal advice, conflict checks and decisions about taking a case. Booking a consultation does not mean the firm has accepted the case. ## Maya: Our AI Sales Agent & Live Demo Maya is Ctrl.Alt.Delta's AI sales agent on this website. She answers questions about the service and helps visitors book an intake audit. The website's example legal intake calls use fictional details. Your firm's voice assistant is configured separately, with your intake questions, practice areas, booking rules and staff handoff. The team reviews the conversation and the records it receives before launch. ## What Ctrl.Alt.Delta helps your firm do **The first firm to respond often signs the retainer.** Your firm pays to attract inquiries. Voice AI helps you respond while the opportunity is fresh: answer the call, gather the details and arrange the next step under your intake and booking rules. ### After-hours and overflow call answering Give potential clients a way to reach your firm when staff are unavailable. The AI receptionist collects intake details and routes urgent inquiries under the rules your team approves. ### Faster responses to web inquiries Connect new web inquiries to a callback or text workflow, using your approved messages and contact permissions, so staff can act while the inquiry is still fresh. ### Consultation booking and staff handoff Pre-screened leads are booked straight into your attorneys' calendars—or warm-transferred to an on-call paralegal if urgency requires immediate retention. ### Lead follow-up and appointment reminders Automatically re-engage dropped intakes, abandoned forms, and consultation no-shows via multi-touch SMS cadence to recover lost pipeline. Use approved contact permissions and stop when they reply or opt out. Deploy intake workflows tailored to your practice areas, custom screening criteria, and CRM integrations. [See the services](https://ctrlaltdelta.com/#intake). The separate phone animation is a scripted example with fictional details. ## Controls **Your intake questions. Your firm’s rules.** Your firm approves the questions and next steps. We configure the voice assistant to collect facts, gather names for your conflict check and arrange appointments. We test how it handles legal questions and requests for a person before launch. - **Factual intake, with attorney review:** The assistant is configured to gather facts and refer legal questions to your team. Your attorneys provide advice and decide whether to take the case. - **Approved contact and opt-out rules:** Outbound SMS follow-ups and call rescues respect strict opt-out rules and the contact permissions your firm sets. - **Client Confidentiality First:** Before launch, review where intake details and recordings are stored, who can access them and the retention and data-use terms for each service in your workflow. - **A clear path to your team:** Agree which calls need a person, who should receive them and what happens if no one is available. We test transfers and the callback fallback with your staff. ## Integrations **Straight into your CRM and calendar.** Connect intake details to the tools your team uses. We agree the records, alerts and booking steps your firm needs, then confirm the integration and test the handoff before launch. - **Intake details in your CRM:** Send contact details and intake summaries to the record your staff works from. Required fields and supported connections are agreed before setup. - **Alerts for the right staff member:** Notify the person responsible for the inquiry by email or text, with the details they need to follow up. - **Live Calendar Sync:** Your AI agent reads your firm's real-time availability and books appointments directly into your Outlook or Google Calendar based on your exact routing rules. **A fallback for missed connections:** If a transfer fails or a caller disconnects, the agreed workflow alerts the responsible staff member and records the next step. Callback and follow-up use your firm’s contact permissions. ## Book an intake audit Stop losing high-value cases to after-hours voicemail. On this call, we will map your firm's current lead flow, test Ctrl.Alt.Delta's voice AI against your specific intake criteria, and outline a deployment plan for your CRM. - [Book a 30-minute intake review](https://ctrlaltdelta.com/#book) - Company: Ctrl.Alt.Delta, hello@ctrlaltdelta.com, [LinkedIn](https://www.linkedin.com/company/ctrl-alt-delta/). - Founder: Zainab Hamid, zainab@ctrlaltdelta.com, [LinkedIn](https://www.linkedin.com/in/zainab-hamid-187a18321/). Base plans start at $499/month. Total cost scales dynamically based on call volume, concurrent calls, and custom integrations. This product conversation is not legal advice. ## Frequently asked questions ### What does an AI receptionist do for a law firm? An AI receptionist speaks with callers, asks your approved intake questions and records the answers. Ctrl.Alt.Delta connects that conversation to your CRM, calendar, staff alerts and follow-up. Your team sets which calls it handles and when a person takes over. ### Can it answer calls after hours or when our staff are busy? Yes. We can configure after-hours and overflow call answering around your existing phone routing. We agree which inquiries need an on-call transfer and what happens when no staff member is available, then test that fallback with your team. ### How much does a law firm AI receptionist cost? Base plans start at $499/month. Total cost scales dynamically based on call volume, concurrent calls, and custom integrations. ### Does a calendar booking mean our firm has accepted the case? No. Ctrl.Alt.Delta strictly performs factual intake and schedules the initial consultation. Your firm always retains complete authority over conflict checks, providing legal advice, and formally accepting representation. ### Are call recordings and client data secure? We review the data your intake needs, where records and recordings will be stored, access permissions and retention before launch. Your firm should review the providers and contractual terms for its workflow. Ask us to walk through the proposed setup during your intake audit. ### How do you prevent the AI from giving legal advice? We configure the assistant to collect facts and refer legal questions to your team, then test those boundaries using sample calls. Your firm approves the questions and escalation rules. Call review and refinement continue after launch; the assistant does not replace attorney judgment. ### Can the voice agents handle multi-lingual intake? Supported languages and voices are agreed for your workflow. We test intake questions, names, dates and staff summaries in the languages your callers need before launch. The immigration page illustrates Spanish intake with an English summary for the team. ### How much work is required from our staff to set this up? We handle the technical setup. Your team provides intake questions, booking rules, contact permissions and staff handoff instructions, then reviews sample calls and the records it receives. We confirm access and integration options for your CRM or case management software before agreeing the scope. ### Our callers are often in distress. Does the AI sound like a robotic phone tree? The assistant uses spoken conversation rather than a numbered phone menu. You can try Maya on this website and review practice-specific example calls. Before launch, we test interruptions, sensitive situations and requests for a person, including what happens if your on-call staff cannot answer. The website publishes no customer names, case studies or measured outcome statistics. Requirements vary by jurisdiction and workflow. This is an implementation process, not a compliance certification or legal advice.